Course Highlights
This generational communication course will:
- Explain how generational cohorts are formed and what binds them together.
- Provide an overview of the generations living in the United States and their defining characteristics.
- Explore best practices for effective communication up, down, and sideways across generational divides.
Course Overview
“Talking Up, Talking Down, Talking Sideways: Communicating Across Generations” is a two-hour virtual session designed to equip participants with the skills and knowledge to navigate communication in multigenerational workplaces. With five distinct generational cohorts in the workforce, understanding what defines each group and how they interact is essential for effective collaboration and leadership.
The session begins by exploring how generational cohorts form, shaped by shared experiences, cultural milestones, and historical events. Participants will discuss the characteristics of the Silent Generation, Baby Boomers, Generation X, Millennials, and Generation Z, learning what binds these groups together and how life phase influences communication needs.
Participants will then dive into best practices for communicating across generations, focusing on practical strategies for adapting messages, managing expectations, and building connections. By discussing approaches for communicating upward (to leaders and mentors), downward (to team members and juniors), and sideways (to peers), participants will gain tools to foster understanding and collaboration across all levels.
Through interactive discussions, real-world scenarios, and actionable takeaways, participants will leave this session with the ability to navigate generational differences and build stronger, more cohesive teams.
Program Objectives
At this program’s conclusion, participants should be able to:
- Explain how a generation is formed and what holds a cohort together.
- Describe the generations living in the United States.
- Discuss best practices for communicating up, down, and sideways across generations.
Program Modules
- Creating a Cohort: How Generations Form
- You Are Here: Generations Explained
- Cracking the Code: Communicating Up, Down, and Sideways
Target Audience
This virtual training program is designed for groups that want to:
- Build better communication skills for working in multigenerational teams.
- Learn practical strategies for adapting communication to different age groups.
- Strengthen leadership and collaboration skills across diverse workplace dynamics.
Suggested Format
- Two-Hour Virtual Training Course
Questions This Page Answers About Generational Communication Training
- Where can I find a training program that helps improve communication across generations?
- How can my team learn strategies for adapting communication to diverse age groups?
- What tools can help leaders and team members communicate effectively up, down, and sideways?