How do I take this course?

Employee Orientation Design Training

onboarding training

First Things First: Creating Effective Orientation Programs

Available Formats

  • One-Day Course
  • Two-Day Course

Course Overview

Getting the most out of employees is more than conducting performance reviews or disciplining staff. Performance management begins with an orientation to the organization and the job and continues on a daily basis as employees are trained and coached.

A thoughtful new-employee orientation program, coupled with an employee handbook that communicates workplace policies, can reduce turnover and save an organization thousands of dollars. Whether your company has two employees or a thousand, don't leave employee retention to chance. Give them what they need to feel welcome, know why they were hired, and know how to do the job.

Program Objectives

At this program's conclusion, participants should be able to:

  • Understand how important an orientation program is to an organization
  • Identify the role of the human resource department in the orientation program
  • Recognize how the commitment curve affects both new employees and their managers
  • Know what companies can do to deliver their promise to new employees
  • Determine the critical elements of effective employee training
  • Establish the importance of having an employee handbook for new and long-term employees.

The following outline highlights some of the course's key learning points. As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we will provide you with a copy of the participant materials prior to the session(s).

Workshop Outline

Calling All Good People: How Orientation Works
To begin, participants will discuss the organizational activities required to find, hire, and keep good people, and how those activities tie in to an orientation process.
Understanding the Four Pillars: Building Employee Commitment
Next, participants will learn about the four pillars of commitment: clarity, competence, influence, and appreciation.

What Are They Thinking?: Perception Counts
During this segment, participants will explore how perceptions and appearances can affect orientation. Then, participants will think about their own experiences with orientation. They will combine this with a list of common orientation mistakes to develop a framework for designing a successful program.

The Eight Habits of Success: What World-Class Employers Do
During this portion of the program, participants will learn what exceptional employers do to make their orientation programs successful.

Obtaining Buy-In: Getting Commitment
This session will give participants some ways to get buy-in from supervisors for the orientation program. Next, participants will learn about the employer/employee commitment curve and how to make the orientation process work with it.

Communicating the Message: Delivering New-Employee Training
In this part of the program, participants will review Kolb's learning style inventory and how it applies to employee orientation and training.

On Paper: Creating Employee Manuals
During this session, participants will discuss what should be included in employee handbooks.

Heading in the Right Direction: A Checklist for Success
To wrap up the day, participants will create a checklist of necessary items for their orientation. Then, they will work with a partner to brainstorm ways to improve their current orientation process.

By the conclusion of this program, participants should have a clear understanding of what a successful orientation program looks like.  If required, we can also consult for multiple days with your organization to fully develop your program.