Course Overview
This online conflict resolution course is a partner course that helps learners handle disagreement more effectively in project-based work. It gives participants a practical introduction to why conflict happens in projects, how conflict can affect delivery and relationships, and what managers can do to respond in a more productive way.
This is a partner course offered alongside our instructor-led programs. It provides a self-paced option for professionals who want a structured review of conflict resolution fundamentals without waiting for a workshop date.
The course covers the causes and effects of conflict in projects, common conflict-management approaches, and practical methods for resolving disagreements while keeping work moving. It is designed to help learners think more clearly about conflict as a project reality rather than an exception.
Who This Helps
This course is a strong fit for project managers, project leads, and professionals who work in project environments where competing priorities, deadlines, and stakeholder interests can create tension. It also supports team members who want a clearer foundation for addressing conflict without letting it derail progress.
What Learners Will Do Better
- Identify common sources of conflict in project environments.
- Explain how unresolved conflict can affect schedules, relationships, and results.
- Recognize common conflict-management approaches used in projects.
- Choose more effective responses to disagreement and tension.
- Address conflict in ways that support progress rather than stall it.
- Handle project-related disputes with more structure and confidence.
How Teams Get Value From It
Teams use this course to establish a shared baseline for handling conflict in project settings, especially when speed, coordination, and cross-functional work create friction. Common uses include assigning it to project managers, pairing it with broader project management development, and reinforcing more consistent responses to conflict before it slows work down.
Time, Access, and Credits
Estimated learning time is approximately 1 hour. Access runs 90 days. The course carries 0.1 IACET CEUs and 1 credit each from HRCI, SHRM, and ATD. It also includes 1 PMI PDU.
Volume Pricing and Coordinated Enrollment
If purchasing seats for a group, contact us about volume pricing and coordinated enrollment.