Course Highlights
This course listening skills course for leaders will:
- Discuss the benefits leaders gain by honing their listening skills.
- Guide participants in setting clear listening goals to enhance leadership effectiveness.
- Provide strategies for using push and pull communication approaches based on the situation.
- Offer insights into how the brain influences listening and communication.
- Help leaders identify their natural listening preferences and when to adapt their style.
- Teach leaders to make deliberate listening choices that improve understanding and relationships.
Course Overview
In leadership, effective listening goes beyond just hearing words—it’s about truly understanding, connecting, and responding with purpose. “Listening for Leaders: Six Essential Skills for Better Communication” helps leaders develop the listening skills they need to strengthen teams, communicate clearly, and build a culture of trust and collaboration.
This two-part course covers the basics of listening, how the brain processes communication, and practical ways to apply these skills in leadership. Participants will learn when to use push or pull communication, how to improve listening comprehension, and how to apply listening techniques to coach, connect, defuse tension, or handle disagreements.
Segment One Objectives
- At this segment’s conclusion, participants should be able to:
- Discuss the benefits leaders can realize from developing their listening skills.
- Identify a listening goal to improve their leadership effectiveness.
- Describe when and how to use push and pull communication strategies.
- Explain three parts of the brain and their connection to listening.
- Discuss when to use their natural listening preferences and when to stretch beyond them.
Segment One Modules
- Fundamentals: Listening Benefits and Goals
- The Push Pull Choice: Deciding an Approach
- The Brain and Listening: How We’re Wired
- Listening Preferences: Natural State and Stretching
Segment Two Objectives
At this segment’s conclusion, participants should be able to:
- Describe how behavioral choices influence the ability to listen effectively.
- Articulate what people see and hear when someone is actively listening.
- Explain the concept of deliberate listening and its role in leadership.
- Make strategic choices based on specific listening goals.
- Listen to increase comprehension, connect with others, coach effectively, calm tense situations, and manage disagreements.
- Leverage micro-affirmations to reinforce positive communication.
- Use storytelling techniques to enhance communication and connection.
Segment Two Modules
- It Comes Down to Choices: Making Decisions
- The Look and Sound of Listening: What You See and Hear
- Listening Strategies: Being Nimble
- Bridges: Building and Burning
Target Audience
This virtual training program is designed for groups that want to:
- Improve their communication and listening skills to better connect with teams and stakeholders.
- Learn strategies to use listening to navigate challenging situations.
- Develop a leadership culture that emphasizes understanding, empathy, and effective communication.
Suggested Format
- Two-Segment Virtual Classroom Course
Questions This Page Answers About Listening for Leaders
- Where can I find training that helps leaders improve their listening skills?
- How can my team learn to balance push and pull communication strategies in leadership?
- Who offers leadership training that focuses on listening as a tool for better decision-making and connection?