Course Highlights
This emotional intelligence training course will:
- Outline the advantages of developing emotional intelligence.
- Provide participants with an EQ assessment and help them interpret their scores.
- Offer concrete tools and techniques for improving their emotional intelligence.
Course Overview
While technical skills are important, most people don’t perform as well as they could without emotional intelligence. This multi-session course explores the ins and outs of emotional intelligence, helping participants understand its significance and apply it in both personal and professional settings. Participants will learn how to use emotional intelligence to improve relationships, build trust, and adapt to changing environments.
The workshop uses either our in-house assessment or “Emotional Intelligence 2.0*,” by Travis Bradberry and Jean Greaves.
*Note: The book retails for about $20 per copy and is not included in the course facilitation fee. If you wish to use this assessment instead of our in-house tool, participants should obtain a copy, read it, and complete the assessment before attending the first session. We can coordinate the purchase and include it in the invoice if needed. (Because the book includes a one-time assessment code, we recommend avoiding used copies.)
Segment One Objectives
At this segment’s conclusion, participants should be able to:
- Define emotional intelligence and why it matters.
- Describe an emotional intelligence model and related competencies.
- Discuss the EQ appraisal baseline.
- Explain self-awareness and how the brain behaves under stress conditions.
Segment One Modules
- The Heart of the Matter: Why EQ and EI Matter
- By the Numbers: A Few Facts and Figures
- A Starting Point: The Model and Appraisal
- A Look in the Mirror: Self-Awareness
Segment Two Objectives
At this segment’s conclusion, participants should be able to:
- Practice better self-management.
- Explain empathy and its relationship to social awareness.
- Discuss organizational awareness and navigating office politics.
- Employ relationship-management tactics.
- Recognize emotional intelligence traps.
Segment Two Modules
- Responsibility and Regulation: Self-Management
- Reading Rooms: Social Awareness
- Deliberate Connection: Relationship Management
- Bring It Together: Wrap Up
Target Audience
This workshop is ideal for professionals who want to:
- Develop their emotional intelligence to enhance workplace relationships.
- Improve self-awareness and self-management skills.
- Navigate social dynamics and office politics more effectively.
- Strengthen their ability to manage relationships and communicate empathetically.
Suggested Format
- Two-Segment Virtual Classroom Course
Questions This Page Answers About Emotional Intelligence Training
- Where can I find a virtual course about emotional intelligence?
- How can our team develop emotional intelligence for greater effectiveness?
- Where can we learn strategies for improving self-awareness and self-management?
- How can we enhance our team’s empathy and social awareness?
- Where can our team find tools to navigate office politics using emotional intelligence?