Course Highlights
This course on strategic communication will:
- Introduce Business Training Works’ Deliberate Communication model for more effective interactions.
- Explore the impact of language and behavior on personal and professional branding.
- Provide frameworks for creating clear, client-focused messages.
- Offer strategies for managing up and building strong relationships with supervisors.
- Teach best practices for designing and delivering impactful presentations.
Course Overview
Strategic communication is essential for people who want to succeed at work. Whether interacting with clients, colleagues, or supervisors, effective communication can enhance one’s reputation, improve workplace relationships, and drive career success.
This one-day, in-person training program is designed for newer employees and groups looking to level set their communication skills. Participants will learn how to align their messaging with organizational goals, avoid reputation-damaging behaviors, and present ideas clearly and confidently.
The following outline highlights some of the course’s key learning points. As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we will provide you with a copy of the participant materials prior to the session(s).
Program Objectives
At the conclusion of this program, participants should be able to:
- Apply the Deliberate Communication model to improve their interactions.
- Understand how their words and actions shape others’ perceptions.
- Identify and steer clear of behaviors that can damage their professional reputation.
- Use communication frameworks to craft clear, audience-focused messages.
- Develop and manage professional relationships, particularly with supervisors.
- Create and deliver engaging, on-brand presentations that resonate with audiences.
Workshop Modules
- Line of Sight: Determining a Communication Target
- Leveraging Language: Exploring Frameworks and Models
- Career Track: Professional Development and Managing Up
- The Look and Sound: Workplace Etiquette and Office Civility
- The Right Type: On-Brand Email Communication
- Platform Power: Developing and Delivering Presentations
- Reputation Management: Avoiding Career-Limiting Behaviors
- Final Thoughts: Bringing It All Together
Target Audience
This workshop is designed for groups that want to:
- Improve their communication skills and increase their strategic impact.
- Enhance their ability to manage and develop professional relationships.
- Build a personal brand that aligns with organizational values.
- Deliver presentations that resonate and drive action.
Suggested Format
- One-Day Onsite Training Course
Questions This Page Answers About Strategic Communication Training
- Who offers a course on professional communication skills for the workplace?
- Who can help my team level set and improve their communication skills?
- My team is relatively new to the workplace. Who can help improve their ability to communicate internally and externally?