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Onsite Training Fees 

People   Half-Day Session Full-Day Session One-and-a-Half-Day Session Two-Day Session
Up to 6 $3,700 $4,700 $7,400 $8,300
Up to 12 $4,100 $5,100 $8,100 $9,000
Up to 18 $4,500 $5,500 $8,800 $9,700
Up to 24 $4,900 $5,900 $9,500 $10,400
Up to 30 $5,300 $6,300 $10,200 $11,100
Up to 36 $5,700 $6,700 $10,900 $11,800

From time to time, our fees include the facilitator’s travel. Please contact us about your location. Where travel is not included, please plan on a travel allowance of approximately $750* for programs lasting up to one day. For longer programs, add an additional $250 per day.

FOR MORE THAN 36 PARTICIPANTS, PLEASE CALL US.

Onsite Training Pricing Schedule Notes

  • Onsite training is training delivered to a private group at their location.
  • Courses are priced per group, not per person.
  • Fees charged for onsite training do not include facilities or catering services.
  • All prices are quoted in United States dollars.
  • Prices quoted on the chart are for training delivered in the continental United States.
  • For Alaska, Hawaii, Puerto Rico, and Canada, the cost is the daily rate plus $1,500. For all other locations, please contact us.

Answers to General Questions About Onsite Training

How long are your onsite sessions?

Our half-day programs run three hours (e.g. 9 am – 12 pm) and our full-day courses seven (e.g. 9 am – 4 pm). We will work with your scheduling requirements to determine the exact timing for your program.

Our workday is from 8 am – 5 pm. Can you extend your session to fill that time?

Only in the rarest of circumstances will we accommodate this request. Experience has taught us that longer days do not equal more effective training sessions.

What is the maximum number of participants I can put in each class?

Over the years, we have learned what size group works best for each of the courses we offer. If you have a large group, please call us so we can learn more about your needs.

I want to train one group in the morning and another in the afternoon on the same topic. Do I pay for two half-day sessions?

No. We charge you the full-day rate for the total number of people in attendance.

I’m interested in one of your two-day programs. However, my group can only devote a half day to training. What can you do for us?

A microwaved cake doesn’t taste the same as one that has spent time in a traditional oven. Along those same lines, forcing a two-day course into a half-day time slot reduces the likelihood that the program will work as designed.

That said, please contact us to discuss your objectives and timeline. We may be able to modify a course to accommodate you.

What do you provide, and what are our responsibilities?

Depending on the program, we will either ship handouts or send you a short PDF to you to duplicate for your group.

To run interactive sessions, we prefer seating configurations that allow for team interaction and problem solving.

We also ask that you provide us with chart paper, easels, and markers. Your facilitator will work with you to confirm the specifics of your session.

Do you sell products in class?

We are happy to recommend a resource if asked, but we never sell products during classroom time.

May I speak with the facilitator before the session?

A big part of this business is fit. We strongly encourage you to speak with your facilitator before your session.

I found a course I like, but I only have one person I need to train. Do you offer public programs?

We specialize in onsite training for groups and do not offer public courses.

May I join another organization’s group?

You are welcome to form your own group comprising members from different organizations. However, we do not make this request of our clients.


Answers to Questions About Tailoring

I’ve reviewed your outlines, and I want certain elements from a few of them. Can you create something for me?

Your facilitator will work with you to determine your course agenda.

I want something you don’t offer. Can you create a program for me?

Please contact us about custom course crafting.

We refer to our customers as “guests” and our employees as “associates.” Will you change your materials to reflect our preferred vocabulary?

We can accommodate this type of request for an additional fee.


Answers to Questions About Materials

Where do you get your training materials?

We design the bulk of our courses from the ground up. Occasionally, we will use external resources to supplement our offerings.

I am a consultant, and I would like to purchase your materials to use with my own programs. Do you sell your content?

We do not sell our content to other training providers.

Do you offer a train-the-trainer model to corporate clients?

On a case-by-case basis, we offer a train-the-trainer model. For example, a hospital wants to improve its customer service and hires us to develop a solution. As part of that process, we deliver the initial sessions and then turn the delivery over to the organization’s internal trainers.


Answers to Questions About Pricing

Will you work with me on pricing?

As with any professional service firm, we do not run specials or discount our services beyond the 10% offered to clients paying by check or ACH deposit.

For less expensive options, consider our online training courses or virtual-classroom programs.

Another company offered to do the same kind of work for half of what you charge. Why is this?

We can’t comment on why others charge less or charge more. We can tell you our facilitators are highly experienced and command fees beyond those paid to beginners.

Do you offer a discount if we purchase several courses from you?

Yes. If you schedule and pay for multiple courses in advance, we offer a 5% discount.

We are a federal or state government organization. Do you have a GSA schedule?

We are a registered vendor with the System for Award Management (SAM), but we no longer maintain GSA schedule. We offer our government clients competitive rates and are happy to reply to your RFQ, RFP or market research inquiry.

We are an existing client, and your prices have gone up. Will your honor the rate quoted to us last year?

Usually. Our goal is to maintain relationships with our clients. Please contact us.


Answers to Questions About Content Ownership

Once you’ve delivered a program for our organization, do we have the right to continue using your content to deliver our own training sessions?

No. The fees shown on the pricing chart are for course delivery. They do not cover content ownership. Without prior permission, it is not okay to hire us for the purpose of copying our work. Please ask about our train-the-trainer models.

ONSITE TRAINING FEE SCHEDULE
AND ANSWERS TO FREQUENTLY ASKED QUESTIONS

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