Etiquette Training Courses
While the use of good business etiquette will not make up for technical knowledge in the workplace, bad manners and poor etiquette can cost both employees and the organizations for which they work.
From email etiquette and international dining to training for new associates, our etiquette courses will provide your employees with the tools they need to dress and act professionally in the workplace; network, sell, and service clients; and communicate effectively using email and social media tools.
Our seminars and workshops are interactive, down to earth, packed with information, and crafted to meet a variety of specific business needs. They can be taught as described in the course overviews or tailored to address particular skills you wish to improve.
When hiring us to work with your group, what you will get is engaging, accessible, credentialed instructors who know their material. What you won’t get is a stuffy trainer presenting dated information or facilitators who cannot answer questions beyond what they’ve read in a training guide.
To review course overviews for our existing etiquette and professionalism training programs, click on the links to the right. Alternatively, review the short descriptions found on this page.
If you don’t see exactly what you are looking for, contact us to discuss program tailoring or fully customized content.
Half-Day, Full-Day, and Multi-Day Training Sessions
Available Etiquette Training Workshops
Short Course Descriptions
Real-World Etiquette: Modern Manners for Today's Business World
(Business Etiquette Training)
This is our most popular business etiquette training program. The class covers professional behavior, networking, business dining skills, and dress. Unlike some other corporate etiquette seminars and workshops, the style is relaxed and fun. Depending on the needs of the participants, we can easily tailor the program to discuss different topics such as international protocol, working with a culturally diverse group, trade show etiquette, international table manners, and sales meeting etiquette.
Cubicle Conundrums and Other Questions of Decorum: Communication Skills and
Office Etiquette for Moving Up at Work
(Basic Etiquette Training)
This workshop focuses on etiquette and civility in the workplace. It is designed for organizations that wish to ensure their employees are aware of workplace expectations and office manners. The class covers topics such as cubicle etiquette, email etiquette, social media etiquette, and behavior in public spaces. By the conclusion of the seminar, participants should have a clear understanding of what is acceptable at the office and what behaviors are better left for after hours.
Work Experience: How to Act So People Think You Have It
(New Hire Etiquette Training)
For people new to the workforce, it is important to get started off on the right foot. This etiquette course for new hires is designed for recent graduates and those shifting from one type of work environment to another. It is ideally suited for orientation programs and summer intern training. Our clients who have requested this course include major accounting firms, law firms, and consulting practices. This program can be expanded or contracted as needed. It can also include dining etiquette with a practice meal.
Email Etiquette and Business Writing: Good Behavior Online
(Email Etiquette Training)
Our email etiquette training program covers the ins and outs of electronic communication. Using the participants' samples, we tailor the program to address specific challenges. By the conclusion of this course, participants should have clear idea of how to exhibit good online behavior. Furthermore, they should know what professional electronic communication looks like and how to create it.
On Target: Professionalism and Etiquette for Technical People
(Etiquette Training for Technical Professionals)
This etiquette seminar is specifically designed for technical professionals. It is targeted at information technology employees, engineers, and others in technical or scientific fields. The program covers audience analysis, verbal communication, email etiquette, and dress. As with all of our business etiquette and professionalism programs, this course can be tailored to address your group's specific needs.
Hosting Corporate Guests: Representational Entertaining Made Simple
(Corporate Concierge Training)
Hosting corporate guests is an art as well as a science. This seminar is designed to help organizations brush up on their hosting and corporate concierge skills. Topics covered include making arrangements, welcoming guests, table service, and meeting the needs of demanding guests.
Best Foot Forward: Protocol and Social Etiquette for Organizational Representation
This organizational protocol course teaches diplomatic skills to those who are the public face of their organization. Particular attention is paid to branding, crafting messages, and building relationships.
Service Savvy: Exceptional Etiquette for Retail Employees
(Retail Etiquette Training) Poor manners on the part of a salesperson can cost a business business. This real-world etiquette class is designed specifically for salespeople interacting with the public either in person or over the telephone. Topics include word choice, approaching customers, dealing with difficult customers, and personal appearance.
From Top to Toe: Building a Professional Image
If you don't look the part, it is hard to do the job to your best ability. Our dress-for-success training program covers what is and what is not acceptable to wear at work, personal branding, aligning appearance with workplace expectations, image management, and more. Because every workplace is different, we will tailor this program to meet your corporate dress guidelines. If you do not have guidelines, we can help you create them.
How to Network Like a Pro: Growing and Managing Your Offline and Online
(Business Networking Training)
You can’t show what you know if you don’t know how to get to the right person. This business networking training course teaches the ins and outs of networking and building relationships. Topics covered in this course include assessing a network, growing a network, feeding a network, and more.
Questions This Page Answers About Etiquette Training
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