3onsite_training_workshops.jpg
Tier-One Pricing
 
   

 

 

Communication Resources

Anger Management Training

anger management course

Escaping Anger: Avoiding Traps and Freeing Yourself from Frustration

Available Formats

  • Half Day
  • One Day

Anger Management Course Overview

Being angry can waste a lot of time and prevent people from achieving all that they can in the workplace. This anger management program is designed for people struggling with anger and those working in high-pressure environments where tempers often flare.

Program Objectives

At this program's conclusion, participants should be able to:

  • Recognize how anger affects their bodies, their minds, and their behaviors.
  • Use the five-step method to break old patterns and replace them with a model for assertive anger.
  • Control their emotions when faced with other people's anger.
  • Identify ways to help other people safely manage some of their repressed or expressed anger.

The following outline highlights some of the course's key learning points. As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we will provide you with a copy of the participant materials prior to the session(s).

Workshop Outline

Don't Make Me Angry: Defining Anger
What exactly is anger? How does it affect us, our family, and our friends? What are the five dimensions of anger?
 
So You Think It's Really Not That Bad: Managing Anger
Whether we realize it or not, people often rationalize anger by identifying the benefits. During this segment, participants will look at those "benefits" and identify the myths behind them.
 
How It All Happens: The Anger Process
There are two events that lead to anger, and there are specific coping strategies that we can use to mitigate the impact of those events. In this component, participants will identify those events and strategies through personal anger logs and a case study.
 
You're Not Thinking Clearly: How Anger Affects Your Perceptions
There are four specific ways in which anger can affect thinking: magnifying, destructive labeling, imperative thinking, and making assumptions about what other people are thinking. When people begin to get angry, there are some specific verbal, physical, and mental strategies they can use to control it. Participants will discuss these strategies during this segment of the training.
 
How to Make Changes: Tools for Communicating Better
Often people who are most angry are people who haven't developed their communication skills to the level they would like. As a result, they feel frustrated and misunderstood. During this session, we will discuss the four-step message, listening skills, questioning skills, and three keys participants can use to unlock the best in people. Participants will work in small groups to discuss passive, manipulative, assertive, and aggressive behaviors.
 
It's Time to Get a Grip: Taking Control
To wrap up the session, participants will discuss how they can take control of themselves and situations in order to prevent becoming angry.

After this session, participants should understand why anger occurs and what they can do to better manage themselves and situations that cause them to get angry.

ANGER MANAGEMENT TRAINING
COURSE . CLASS . WORKSHOP . SEMINAR . PROGRAM