Basic Train-the-Trainer Skills

Basic Training Skills: Lessons for New Trainers

Program Overview
Facilitating a training session can be scary endeavor for those who have never done it before. This program addresses the basics of facilitation and what it takes to effectively deliver a program.

Program Objectives

At this program's conclusion, participants should be able to:

• Describe the essential skills needed to facilitate.
• Demonstrate how to be genuine and use their individual talents to connect with others.
• Explain how to ask good questions.
• Describe active listening skills and their importance during a session.
• Practice rapport-building strategies.
• Deliver a solid training session.

The following outline highlights some of the course's key learning points. As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we will provide you with a copy of the participant materials prior to the session(s).

Course Outline

The Actors: What Makes a Good Trainer?

To start the day, we will discuss some key background ideas, including principles of adult learning and what the word "trainer" means.

Sincerity Shows: Projecting the Right Image

Next, participants will learn how to make good first impression and how to maintain that image. They will also explore what being genuine means and how to connect with others.

Classroom Management: Acting Assertively vs. Aggressively

In this segment of the program participants will explore the differences between passive, aggressive, and assertive behavior and why assertive behavior is important for a facilitator to adopt.

Asking the Right Questions: (To Get the Right Answers)

This part of the program focuses on open questions, closed questions, and the communication funnel.

Can You Hear Me Now?: Listening

In this unit, participants will identify their listening strengths and weaknesses through a quick quiz and a personal inventory. We will also discuss some ways that participants can improve their listening skills.

Making Connections: Connecting With People

During this part of the program we will look at ways to build rapport and how to use facilitative training. Participants will then evaluate themselves to see what skills they need to build in these areas. To conclude the segment we will examine some potential problem situations and ways to defuse them before they start.

Takeaways: Do's and Don'ts for New Trainers

To wrap up the learning points, participants will discuss a checklist of do's and don'ts.

By the conclusion of this program, participants will have had an opportunity to practice basic skills and should be ready to tackle a short session on their own.