Whether you need a one-day onsite training course, full-service consulting, or if you are not really sure which solution will work, we can help.

For more than ten years we have been working hard on soft skills with hundreds of organizations worldwide.  Some of our clients include MTV, BMW, Equifax, The United States Coast Guard, Fitch Ratings, and Wachovia.

We hire only seasoned professionals.  Our consultants, speakers, and facilitators have decades of experience in a variety of different fields: healthcare, hospitality, retail, cable, professional services, for example.

Unlike some seminar companies and training groups, we won't just send you a talking head with a PowerPoint presentation.  Our facilitators specialize in specific content areas: business etiquette, business writing, customer service consulting, sales training, etc. They are able to tailor their information to your group's needs and answer questions beyond what is covered in the workbook.

Many of our facilitators are Certified Speaking Professionals (CSPs). This designation is awarded to professional speaking professionals with proven track records by the National Speakers Association (NSA).  To learn more about CSP requirements, visit NSA online.

We believe in:

• Providing comprehensive information about our content, pricing, and facilitators.  We are one of the only companies openly sharing our fees, program outlines, etc.
• Being fair.  We charge you based on the kind of work we do for you, not what we think you might be willing to pay.
• Helping you determine whether we are the right provider for you.  If we're not a good fit, we'll do our best to recommend someone else or to find you a suitable resource.
• Partnering with you to set realistic goals and expectations about what you can expect after a training session, keynote, etc.
• Matching your project with the right facilitator or consultant.  Experience has taught us that compatibility is a critical factor to success.
• Building relationships with people who want to work with us.  You will not receive endless phone calls from us simply because you requested some basic information about a class, seminar, or workshop.