Managing Workplace Diversity Training
 All Together Now: Embracing and Managing Workplace Diversity
Program Overview
In no time in our history has the workplace been so diverse. Managing that diversity can often be difficult for those in charge. This program is designed to give participants a solid understanding of what diversity is, how can benefit from it, and how they can manage it within their organizations.
Program Objectives
At this program's conclusion, participants should be able to:
- Understand what diversity and its related terms mean.
- Identify how aware they are of diversity and where they can improve.
- Understand how changes in the world can affect them and their views.
- Recognize stereotypes.
- Explain appropriate word choice.
- Describe the four cornerstones of diversity.
- Identify the pitfalls are relating to diversity and how to avoid them.
- Practice dealing with inappropriate behavior.
- Adopt a management style to encourage diversity.
The following outline highlights some of the course's key learning points. As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we will provide you with a copy of the participant materials prior to the session(s).
Course Outline
How We Got Here: Defining Diversity
Participants will begin by defining diversity and related terms, including affirmative action, bias, stereotype, and Equal Employment Opportunity.
What This Has to Do with Me: How Does Diversity Affect Me?
This unit will help participants identify how a changing world has affected them. Participants will also complete a self-awareness inventory to identify possible areas for improvement.
Who Gets Hurt: Identifying Stereotypes
During this discussion, participants will explore stereotypes from different angles through a lecture and two group exercises.
Why Words Matter: Choosing Vocabulary
In this era of political correctness, it's sometimes hard to keep up with words that have become inappropriate. This portion of the program looks at some phrases that are considered universally incorrect and some basic guidelines. We'll also take a humorous look at some phrases that have gone too far.
Where We're Going: The Cornerstones of Diversity
Diversity experts Armida Russell, Amy Tolbert, and Frank Wilderman have identified four cornerstones of diversity development. They are knowledge, acceptance, understanding, and behavior. We will examine each cornerstone in detail during this session.
How to Discourage Diversity: Pitfalls to Avoid
There are some practices that discourage diversity more than they encourage it. We will look at four common mistakes and how to avoid them.
What You Can Do: Managing for Diversity
During this discussion, we will look at some simple things managers and employees can do to encourage diversity in their workplace and how to deal with discrimination as a manager and an employee.
After this session, participants will better understand how to manage diversity within their workplaces.
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