Laurie Brown

Laurie Brown has over two decades of experience as a facilitator and speaker, helping people improve their customer service, sales and presentation skills.

In that time she has earned a reputation as a highly engaging, fun and effective professional, whose work gets results for her clients. Laurie is a dynamic, warm, funny speaker who energies and motivates her audiences to discover the best in themselves and show it to the world.

A key asset that Laurie brings to her work is her range and depth of experience. She has an international clientele, having worked on four continents and numerous countries including the UK, Panama, Japan, Mexico, Australia and Thailand, and throughout the United States. Laurie has worked with culturally diverse audiences at all corporate levels, and her clients have ranged from Fortune 500 companies, to small family-owned businesses.

Laurie is passionate about presentation skills and customer service. She believes all businesses need to be customer focused.

She started her career as a professional actor, performing in hundreds of training films, commercials and movies. This experience has provided her the foundation from which she helps her clients achieve superior results, whether they present to a large audience or a one-on-one sales call.

Laurie's excellent communication skills and supportive, respectful and lighthearted approach has earned her the highest evaluations. She is the author of Brand Aid: A Cure for the Common Image, The Teleprompter Manual, and the Greet Your Customer Manual.

Laurie is a member of the American Society for Training and Development and the National Speakers Association. She holds the designation Certified Speaking Professional (CSP).