Business Training Works,® Inc.
customer service training, business etiquette, presentation skills, negotiation, business writing, sales, time managment, train-the-trainer, and leadership development courses
From highly interactive onsite training and meeting facilitation to leadership development and organizational consulting, our team of experts can help you find a solution.
Over a decade ago, we began developing and delivering customized training for businesses, universities, and governments throughout the world. Since then, our team has expanded to include consultants, coaches, and instructional designers capable of addressing a host of needs.
Our work most often falls into one of the following categories:
Onsite Training and Curriculum Development
Tailored training is the core of our business.
None of our clients is exactly the same nor is any solution identical. Our facilitators create for each course a customized agenda that focuses on the needs of the participants and not just what a workbook's table of contents tells them to teach.
We are not a public seminar company. We don't sell products during our time with your group or follow "the same-old-same-old" program agenda.
To see available workshops, click on the links below. Each program outline suggests a course length, training objectives, and content.
Online Training
If you don’t have a group to train or if you need to train people working in different locations, we offer several self-paced, online training courses. Some are proprietary classes, while others are available through our corporate training partners. Topics range from negotiation training to customer service. To explore all options, view our online training course outlines.
Instructor-Led Webinars
For groups that are geographically dispersed or for those on a tight budget, instructor-led webinar training is often a practical solution when a self-paced, online course is not available or not a good fit.
Leadership Development Courses
In addition to three options described above, we offer a six-month leadership development program. This course is for groups that are willing and able to commit to intensive instruction.
For more information about this option, please contact us to discuss your needs.
Keynote Speaking and Break-Out Session Facilitation
Many of our facilitators include keynote speaking as part of their repertoire of tools to help organizations reach their goals. If you are looking for something special for your next meeting, please share with us your goals and objectives.
In addition to keynote speakers, we can provide a dynamic team of session breakout facilitators to work with your group on targeted skills.
Organizational Consulting
Sometimes it takes an outsider to help an organization become the best it can be. Our staff has extensive experience working with broken teams, dysfunctional groups, and organizations that simply wish to improve their performance. We can help you:
To speak with someone about consulting services and your particular situation, please contact us.
RETREAT FACILITATION
Organizations hold retreats for several reasons. Many enlist the help of a skilled facilitator to get the most from the experience. Our facilitators have extensive experience working with executive groups to address strategic planning, change management, process improvement and team building.