Business Training Works®, Inc.
Welcome to Business Training Works. For more than a decade, we have helped organizations of all shapes and sizes realize their training and business goals.
From onsite training and meeting facilitation to leadership development and organizational consulting, our team of experts can help you to find a solution.
In 2000 we began developing and delivering onsite training for businesses, universities, and governments throughout the world. Since then we have developed a proprietary process to:
- Help our clients quickly articulate their training or organizational development needs.
- Confirm those needs with stakeholders within their organizations.
- Provide clients with an experienced facilitator who will tailor his or her approach to get the most out of their investment with us.
Our work most often falls into one of seven categories:
Onsite Training (Short Courses)
We are not a public seminar company. We don't sell products during our time with your group or follow "the same-old-same-old" program agenda. Instead, our facilitators use classroom time to focus on learning and tailor their workshops and courses to your specific business objectives.
With over 100 off-the-shelf, soft-skills training courses available in our library, we have a large amount of existing material from which you can choose as a starting point. Doing so saves our clients both time and money.
Based on customer feedback and market research, we develop about 12 new courses each year. Some of our popular programs include advanced train-the-trainer training, advanced sales training, business writing training, business etiquette training, customer service training, and time management training.
Chances are if you need soft-skills training, we have something already in our library, or we can create a customized course to meet your need.
To explore our onsite training workshops, click on the directory links below to browse through our course catalog. Each program outline suggests a course length, training objectives, and workshop content.
To support of our philosophy that "effective training is a process and not an event," participants in our onsite training courses receive access to related pre-training and post-training resources from our client-only resource library.
Long Courses
In addition to onsite training, we have several leadership development courses, sales training programs, customer service packages, and organizational culture change options that go beyond a one-day or two-day session. These programs are for groups who are willing and able to commit to intensive instruction or who are ready to make big changes to their organization's processes or culture.
For more information about these advanced options, please contact us to discuss your needs.
Organizational Consulting
Sometimes it takes an outsider to help an organization become the best it can be. Our staff has extensive experience working with broken teams, dysfunctional groups, and organizations that simply wish to improve their performance. We can help you:
- Define your business objectives.
- Measure employee engagement.
- Hire the right people to meet your business objectives.
- Leverage the strengths of your existing staff.
- Save money by reducing turnover.
To speak with someone about your particular situation, please contact us.
Meeting Facilitation
If in your past meetings you have wasted time, allowed one or two people to dominate discussions, gotten off track, and so forth, you could benefit from the skills of a professional. Our facilitators are experts at establishing meeting goals and objectives, managing group dynamics, running effective work sessions, and identifying and assigning action items. We routinely facilitate:
- Strategic Planning Sessions
- Business Meetings
- Public Meetings
- Executive Retreats
Online Training and Customized Webinars
If onsite training is not an option for you, we offer several online training courses. Some are proprietary classes, while others are available through our corporate training partners.
At no additional charge, we can package our proprietary online courses with our onsite programs for a blended learning approach. Topics currently available include email etiquette training, customer service training, and administrative assistant training.
For some topics, we can create customized webinars to accommodate the needs of groups unable to come together for an onsite session. Contact us for additional information about this service.
Keynote Speaking and Break-Out Session Facilitation
Many of our facilitators include keynote speaking as part of their repertoire of tools to help organizations reach their goals. If you are looking for something special for your next meeting, please share with us your goals and objectives.
In addition to keynote speakers, we can provide a dynamic team of session breakout facilitators to work with your group on targeted skills.
Curriculum Development
If your needs go beyond what we offer in our off-the-shelf training library, one of our curriculum developers can work with you to design a participant-focused, high-energy program. We can either deliver the curriculum for you or teach you how to deliver the program using our train-the-trainer model.
Free Resources Library
We like freebies and giveaways as much as anybody and have posted several free training resources related to sales training, presentation skills training, train-the-trainer training, and other soft skills for visitors to our site. We update these often and encourage you to visit several times a year.
Client Resources Library
A big part of the Business Training Works' difference is our client resource library. As mentioned above, for those clients who hire us for onsite training and long courses, we've amassed a collection of materials to help them extend their learning beyond classroom discussion.
Transparency
Open sharing of information is an essential component of our work. Unlike most of our competitors, we freely reveal information about our staff, our pricing, and our training courses. Furthermore, if we can't meet your training needs directly, we will recommend alternatives for you to investigate.
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